FAQs2026-03-04T12:08:44+00:00

Frequently Asked Questions

I’m not sure if hiring an organiser is right for me – can we chat?2025-11-28T12:26:40+00:00

Absolutely! It can be daunting to let someone into your personal space. Let’s have a call to discuss any worries or questions you might have. Just drop me an email: fiona@professionallysorted.com

How do I pay you?2025-11-28T12:26:46+00:00

I take a 50% deposit upfront at the time of booking, which will be confirmed via email. The remaining payment is due on completion, within 7 days.

Should I buy storage before you arrive?2025-11-28T12:29:13+00:00

It’s best to wait as your storage needs are likely to change once we have decluttered. I can help you declutter, and then advise if you need any storage saving you time and money.

Do I have to be at home?2025-11-28T12:30:04+00:00

It is important for you to be involved in the decluttering process. I’ll guide you in deciding which items to keep and which to let go of creating a more organised and peaceful home. As a fully insured, DBS checked organiser, you can trust me to provide a professional and reliable service.

Will you take photos of my home?2025-11-28T12:30:40+00:00

Yes, but only with your permission. Some clients are happy for me to use them on social media, but there is no obligation to agree to this.

How long will it take?2025-11-28T12:31:32+00:00

It can be hard to judge! This is why I recommend a home consultation so I can assess and audit your space and provide a tailored quote – every quote needs different timings.

Will you make me throw my things away?2025-11-28T12:32:05+00:00

Absolutely not! My job is to help you figure out which belongings are useful to you and then organise them for you in a systematic way.

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